Glovo has expanded its use of generative artificial intelligence by introducing an AI-powered shopping assistant on ChatGPT and Claude, enabling customers to discover products, compare prices and transition directly to purchases through natural-language conversations. The feature allows customers to describe what they are looking for in everyday language, and the AI assistant identifies relevant products from nearby retailers before directing users to Glovo to complete their purchase. After linking their Glovo account with either ChatGPT or Claude, users receive a curated selection of up to five product recommendations with images, prices, store information and customer ratings. Glovo is initially focusing the service on retail and grocery categories. According to Glovo Chief Technology Officer Shiro Theuri, the company is positioning itself where customers are already spending time online, creating a more seamless way for users to discover products through conversation while reinforcing the company’s ambition of being an everyday platform.