OpenAI launched a feature called Trusted Contact on Thursday, allowing ChatGPT users to designate an adult to notify if the user talks about self-harm or suicide in a serious or concerning way. The optional feature only encourages the trusted contact to reach out to the user and does not share chat transcripts or conversation details. OpenAI has been sued multiple times for wrongful death by family members of ChatGPT users who died by suicide after ChatGPT allegedly coached them to end their lives or didn't respond appropriately. OpenAI has denied the allegations in the first of those lawsuits. The state of Florida is also investigating ChatGPT's links to "criminal behavior," including the "encouragement of suicide and self-harm." Trusted Contact was developed with feedback from experts, including OpenAI's Expert Council on Well-Being and AI and the American Psychological Association. Users can start the process by clicking on their ChatGPT settings, adding one adult age 18 or older via the Trusted Contact form. The contact does not need a ChatGPT account and must accept the invite within one week. When automated monitoring systems detect discussion of self-harm, ChatGPT alerts the user and the safety issue is reviewed by a "small team of specially trained people." If confirmed, ChatGPT sends the Trusted Contact a brief email or text message without details about the user's discussion.