More people are turning to ChatGPT and other AI tools for health questions, and while the answers are fast and often sound reassuring, they are not always accurate, according to Consumer Reports. A survey found 17 percent of adults ask AI chatbots health questions at least once a month. Consumer Reports health reporter Kevin Loria noted chatbots can be comprehensive and easy to understand, but experts say they can make up facts or mix up important details while confidently presenting incorrect information. A recent study found people tend to over-trust AI-generated medical advice, and many respondents could not tell the difference between an AI-generated answer and one from a real doctor. Privacy concerns also exist because AI systems are not bound by the same privacy laws as doctor’s offices, and information shared could be used, sold, or stolen in a data breach. Consumer Reports advises using AI as a starting point for information, not for diagnosis or treatment; keeping sensitive personal health information private; and verifying information with trusted sources such as MedlinePlus, the Centers for Disease Control and Prevention, or a recognized medical organization. For questions affecting personal health actions, talk to a doctor, and chatbots should never be used in a medical emergency—always call 9-1-1 for immediate help.