Brown & Brown, Inc. announced an AI-first enterprise strategy to enhance growth, customer experience, and teammate productivity, integrating artificial intelligence as a core capability. The company will expand partnerships with Anthropic, McKinsey & Company, and Accenture, deploying Anthropic’s Claude AI platform for its 23,000 employees to create efficiencies in customer service and software development. Early pilot results showed significant productivity gains of 2x to 8x for development teams using AI-enabled workflows. Brown & Brown will establish a value management office to monitor AI implementation outcomes and ensure responsible AI integration. The announcement was made on July 23, 2026.