KT managing director Park Chul-woo stated that "the results of AI Transformation (AX) should be tied to management performance," noting that financial companies are taking the initiative in AX. On the 24th, KT held a press conference at Four Seasons Hotel in Dangju-dong, Jongno-gu, Seoul, announcing AX strategies and achievements in the financial sector. KT has established an end-to-end (E2E) implementation system encompassing AX strategy establishment to solution construction, service operation, performance improvement, and diffusion, deploying AI experts to study technology with customers. KT provides AX services across banks, insurance, and credit cards. Specifically, four out of five commercial banks have established artificial intelligence customer centers (AICC). Bank A opened a guide for private bankers (PB) in March, followed by a guide for customers last month. The insurance company introduced an AI sales assistant, which standardized counseling and education work by analyzing veteran designer know-how, complex insurance terms, and acquisition guidelines in real time. Card companies are supporting stable management of AI and data platforms.