Salesforce is combining in-house innovation with smart acquisitions to advance its AI capabilities while maintaining security. Sectors such as finance are already experiencing faster workflows due to AI, and as automation handles repetitive work, new roles including "AI ethicist" and "prompt engineer" are emerging. Rohan Kumar, President and Chief Platform and Engineering Officer at Salesforce, said India's large developer community could position the country among the leading markets for agentic innovation by 2030.