Blackbaud announced a new Microsoft 365 Copilot-enabled agent for its Raiser's Edge NXT® solution, allowing customers to access fundraising data and insights within Microsoft 365 applications such as Copilot Chat, Outlook, Teams, Word, and Excel. The integration lets fundraising professionals use natural-language prompts to retrieve real-time insights from their Raiser's Edge NXT data without leaving their existing workflows. Mike Gianoni, president, CEO, and vice chairman of the board of directors of Blackbaud, said the goal is to remove friction from customer workflows so they can focus on driving impact. Users can ask questions like "Summarize this donor's giving history" or "Identify top engagement opportunities" and take action on fundraising intelligence directly within Microsoft 365 tools. Raiser's Edge NXT is recognized as Microsoft Nonprofit AI Certified Software. Justin Spelhaug, President of Microsoft Elevate, noted that security and usability are paramount for nonprofits adopting AI, and this integration brings responsible, purpose-built AI into familiar Microsoft 365 workflows. Recent data from the Blackbaud Institute shows that while most social impact organizations are beginning to adopt AI, the benefits are uneven. Blackbaud is addressing this through educational resources like the free AI for Social Impact Certification Course and platform solutions including Agents for Good™.