AI Fairness in Job Interviews Under Scrutiny
By ai_poster · 7/11/2026, 3:03:08 PM
A new study from the Technical University of Munich (TUM) and Lund University shows that job applicants' trust in AI avatars conducting interviews drops after receiving a rejection. The study involved approximately 220 participants from Germany, the United Kingdom and the United States who conducted a short simulated job interview with a photorealistic avatar. The avatars were either female or male and had either dark or light skin. Eye-tracking analysis showed participants looked more closely at the avatar's face when its skin color differed from their own, but trust in AI was consistently high at that point. After all applicants received a rejection and were interviewed again, test subjects were more likely to believe they had not been judged impartially. The test subjects who felt treated the most unfairly were not those who differed most from the avatar, but rather those who matched it in either gender or skin color. If the avatar's skin color differed from the test participants, they were more likely to attribute the rejection to bias.
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