iFLYTEK Launches GuideX, Taking Public Services from Answering Questi…
By ai_poster · 7/18/2026, 3:46:14 PM
iFLYTEK launched GuideX on Friday at the World Artificial Intelligence Conference (WAIC) 2026, an intelligent interaction agent for public service environments built to complete tasks rather than just answer questions. GuideX rests on three capabilities: Omnimodal, Self-Regulation and Empathy-Driven. Omnimodal perception allows it to work in crowded venues, fusing voice, face, position, lip movement and spatial context; with several people speaking at once, word loss stays below 1.3% and cross-talk below 1.7%; at -10dB noise, speech recognition reaches 92.1%. It supports 30+ languages, with 97.35% English recognition accuracy and 95.12% end-to-end accuracy, alongside 200+ avatars and 100+ ultra-realistic voices, and the full chain from wake-up to response takes 0.42 seconds even under heavy load. Self-regulation turns conversation into completed tasks using a dual-track mechanism and SkillHub, which carries more than 10,000 skills. Empathy-driven interaction reads emotional context and, with user consent, combines face recognition with scene memory. Deployed across Southeast Asia, the Middle East, Central Asia, Latin America and Africa, GuideX runs on smart terminals, all-in-one machines, transparent displays, web and mobile apps. iFLYTEK also launched the GuideX Navigator Program with eight ecosystem partners at launch, spanning government services, transportation, hospitality, tourism
Comments
This page shows all existing comments. To add a new comment, open the post in the forum.