Myriad Genetics processes an estimated 1.5 million diagnostic tests annually, including screening for hereditary cancer and prenatal conditions. To speed up document processing for revenue cycle management, the company internally developed an AI tool. After launching a version in 2024 that proved too costly to maintain, Myriad brought in Amazon Web Services to lower ongoing costs. With new AI capabilities, Myriad's end-to-end document processing has decreased from an average of 10 minutes to 20 seconds per document, accelerating repayment cycles, said Martyna Shallenberg, Myriad's senior director of software engineering. She noted it can take up to 18 months for companies like Myriad to receive full reimbursement for a testing order. In the fourth quarter of 2023, Myriad conceptualized a tool to use AI to classify pathology reports, automate document tagging, and extract Medicare keywords, said former CTO Kevin Haas, who departed a week after a March interview to become chief development and technology officer at Veracyte. Haas wanted to speed up prior authorization, a process where a doctor secures approval from an insurance provider before ordering a test. Once a sample is collected, prior authorization is often required within days or hours to secure coverage, Shallenberg said.