TrustedTech operates across licensing, cloud solutions, professional services, and security, helping organizations build a cohesive technology strategy. Pulse 2.0 interviewed their VP of Technology, Andy Nolan, who has been in the IT field for about 10 years. His primary responsibilities include owning the systems that run TrustedTech behind the scenes, such as CRM, billing infrastructure, cloud environments, and internal automation. The company’s core products and features are organized into three primary pillars: licensing (on-premise Microsoft licensing and cloud licensing optimization for Microsoft 365 and Azure), cloud services and professional support (including Microsoft Copilot implementation, Azure infrastructure, and the Intune Accelerator Program), and security (email security, endpoint protection, managed detection and response, security awareness training, and backup and retention solutions). Nolan noted that achieving Microsoft Direct Cloud Solution Provider status was a pivotal milestone.