Deepgram enhances Amazon SageMaker AI support with AWS IAM Temporary …
By ai_poster · 7/29/2026, 12:28:05 AM
Deepgram has integrated with AWS IAM temporary delegation to enhance support for self-hosted speech AI models on Amazon SageMaker AI, addressing the challenge of granting partners scoped, time-limited, customer-approved access to specific resources without long-lived credentials or cross-account roles. Previously, initial investigation on a support ticket required scheduling a screen-share across calendars, taking days. With this integration, Deepgram has reduced the time for initial investigation on a SageMaker AI support ticket from days to minutes. A customer now approves a request in their own IAM console, which also reduces long-standing cross-account access. Amazon SageMaker AI provides a managed control plane for self-hosted Deepgram Enterprise customers, offering AWS Marketplace listings for Nova, Flux, and Aura-2 speech models, validated reference architectures, and Terraform modules. Deepgram built on IAM temporary delegation to bring operational maturity to day-two support, enabling fast, auditable support without giving partners long-lived access to customer accounts.
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