HP has announced a strategic partnership with OpenAI to integrate OpenAI Frontier across parts of its customer-facing services and internal operations, supporting its broader future-of-work strategy. The initial focus includes customer experience, partner services, employee productivity and software development. HP plans to use OpenAI Frontier to create a more consistent experience across its retail, partner, chat and voice channels. The company said it is among the first global enterprises to adopt the Frontier platform. The partnership follows an evaluation phase that began in February 2026, during which HP assessed OpenAI Frontier’s technical capabilities, enterprise integration, security features and potential business applications, and tested agentic capabilities. HP and OpenAI now plan to co-develop future use cases, which must meet HP’s enterprise standards around data integration, governance and security. OpenAI said HP had already used OpenAI APIs and tools such as ChatGPT and Codex in early projects. HP also linked the partnership to its AI hardware strategy, saying it is developing agentic AI devices and dedicated hardware designed to support continuous AI inference. HP said the partnership reflects a broader shift from isolated AI pilots to enterprise-wide deployment.