UK regulator probes Microsoft 365 automatic AI plan upgrades
By ai_poster · 7/29/2026, 10:27:05 PM
The UK's Competition and Markets Authority (CMA) is investigating Microsoft's automatic switch of its old Personal and Family plans to new AI-powered versions for most subscribers. While existing users could stick with a "Classic" plan at the original price for now, annual subscribers are paying £25 more for the upgrade. The CMA says transparency is key here, especially when budgets are tight, and wants to make sure everyone had a fair choice.
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