Capita deployed Databricks Genie on the Databricks Data Intelligence Platform, integrated into Capita’s AI Catalyst Stack, to give finance and business users one version of the truth self-served ahead of key moments like the Monthly Performance Review (MPR) and Checkpoints. Finance teams hold enormous organisational knowledge, but getting to a clear answer about business performance often means manual effort and analysis, which can slow decision making. Finance professionals also use language and acronyms that need clear definitions so that newcomers and AI can interpret them consistently. Genie sits on governed enterprise data, a shared semantic layer and Unity Catalog, ensuring every answer is accurate, secure and explainable.