Houston-headquartered digital transformation and marketing agency Centric is helping US enterprises move generative AI from the pilot stage into daily work by building AI assistants that answer from a company’s own policies, manuals, contracts and records. The article says many organizations that tested public chatbots found the tools do not know internal procedures, can give confident wrong answers, and raise security concerns about sending sensitive documents to a public service, leaving company knowledge locked in shared drives and document libraries. As a generative AI development company, Centric designs and builds systems connecting large language models to an organization’s approved content so answers are grounded in company information rather than general internet data. Its work covers LLM solutions built on models from OpenAI, Anthropic, Google and Microsoft; RAG pipelines; knowledge assistants for policies, SOPs and manuals; document summarization and extraction; and knowledge graphs. Deployment options include private, hybrid and air-gapped environments. Centric’s broader enterprise generative AI solutions sit within an artificial intelligence practice covering AI strategy, conversational AI and Copilot, intelligent automation, predictive AI, computer vision and AI deployment, with engagements typically beginning with a readiness assessment and use-case prioritization.