A travel vlogger claims Volotea staff at an airport in Spain refused to help her with a boarding pass issue after she declined to stop recording them with Meta AI glasses. The incident occurred on June 4, 2026, when travel vlogger “Escape with Emily” was attempting to fly on Volotea from Oviedo, Spain (OVD) to Paris-Orly (ORY). She says she checked in online but never received her boarding pass; Volotea staff reportedly told her the system did not show her as checked in and that she would have to pay the airport check-in fee. The agent told her the conversation would only continue if she stopped recording, she refused, and the agent disengaged. A station manager later repeated the request, warned her not to post video of airline workers on social media, and threatened to call law enforcement. Eventually, the staff reportedly left the customer service booth. Emily later complained to Volotea, but the airline’s response focused on the recording, stating she recorded staff without their consent, violating Civil Aviation regulations and the accepted conditions of carriage, and that Volotea maintains a zero-tolerance policy toward behavior that may compromise safety and compliance with current regulations.