TeamDynamix, a US-based SaaS provider and Microsoft Frontier firm, built its ITSM, automation, and AI platform on Azure to expand AI capabilities for automating tasks and scaling without increasing complexity. Using Azure data and AI, TeamDynamix introduced AI capabilities to its no-code platform, enabling customers to resolve issues up to 90% faster, reduce support workload by up to 70%, and deflect 30%–60% of IT tickets.