Karnataka is exploring AI-powered voice technology to transform public services and improve citizen access, following discussions between Minister for Information Technology and Biotechnology Priyank Kharge and representatives of AI voice technology company ElevenLabs. The meeting focused on using AI voice solutions to create a new interface for accessing government services, enabling natural voice-based conversations and reducing dependency on traditional digital systems. The technology could support human-like speech interactions in multiple languages, which may be useful in multilingual Karnataka. Officials explored integrating such technology into public service delivery, including assistance systems to guide citizens through government processes, as part of Karnataka’s broader efforts to adopt emerging technologies and strengthen digital governance. Voice-based AI platforms could provide automated assistance, improve accessibility for people who struggle with text-based digital services, and enable faster communication with government departments. The state government is expected to study feasibility, security aspects, and practical applications before implementation, with experts highlighting the importance of responsible deployment, data protection, and safeguards against misuse. The interaction marks another step in Karnataka’s efforts to position itself as a leader in technology-driven governance.